What you need to View our Webcasts?
To view our Webcasts, you will need:
- For PC-based system, minimum requirements are
- Required: Windows 7, Vista, XP, 2003 Server or 2000
- Required: Internet Explorer@ 6.0 or newer, or Mozilla@ Firefox@ 2.0 or newer (JavaScripttm Javatm enabled). If needed, download Java here.
- Internet Connection Required: Cable modem, DSL, or better recommended
- Recommended: Minimum of Pentium@ class 1GHz CPU with 512 MB of RAM (2 GB of RAM for Windows Vista)
- For Mac-based system, minimum requirements are:
- Required: Mac OS X 10.4.11 (Tiger), OS X 10.5 (Leopard), OS X 10.6 (Snow Leopard)
- Required: Safari 3.0 or newer, Firefox 2.0 or newer (JavaScripttm and Javatm enabled)
- Internet Connection Required: Cable modem, DSL or better recommended
- Required: PowerPC G4/G5 or Intel processor, 512 MB of RAM or better
- To Use VoIP:
- Required: Fast Internet connection (384 kbps or more recommended)
- Required: Headset (USB recommended), or microphone and speakers
What you need to Hear our Webcasts?
To hear the presenters, you will need:
- A PC enabled for sound (with onboard sound and speakers or headphones). Connect up your speakers/headphones before the Webcast, and you will be automatically placed into the audio broadcasting stream when you join the Webcast online.
Can't see the Webcast Player. Where is it?
In order to view the Webcast, you'll need the most up-to-date version of Adobe Flash Player. Download and install the plugin from Adobe's website, then restart your browser and navigate back to the player.
I have the latest version of Adobe Flash Player, but i still don't see the Webcast.
Computers running a 64-bit web browser on a 64-bit operating system (For example: Internet Explorer 64-bit edition on Windows 7) aren't able to display Flash. To view the Webcast, use a 32-bit version of your web browser. Most modern browsers have a 32-bit version built in. More info here.
Why does the Program stop and start?
Your computer is buffering the signal. This usually happens when the Internet connection can't feed the data fast enough to give smooth playback. So, the computer waits for the data to come in and stores it in a buffer, until there's enough to play back again in a smooth, steady stream.
If this problem happens continually, your Internet connection may not be fast enough to support the stream speed that you have selected.
I'm unable to view the Webcast Player on my Mobile Device.
Currently, mobile viewing of the Webcast is limited to iPhone/iPad/iPod touch (version 3.0+) and the Android (version Eclair [2.0/2.1]+).

